Ministry of Employment and Labor’s AI Labor Law Consultation Service…

The Ministry of Employment and Labor’s AI labor law consultation service offers free advice on everyday labor law inquiries, such as quitting a part-time job early, wage payments, and weekly rest day allowances. In cases like that of Mr. A, a freshman college student who quit after working for three weeks but did not receive his wages, the AI consultation explained that wages must be paid within 14 days of the resignation date, and failure to do so may constitute wage arrears.

During the consultation process, users can view not only the answers but also the Ministry’s official interpretations of relevant laws and similar cases. Regarding weekly rest day allowances, the service explained that employees are eligible for payment if their scheduled weekly working hours are 15 hours or more, they have attended all scheduled workdays, and they have worked for at least seven days since starting the job—regardless of whether they have worked a full month. However, the service noted that for weeks in which an employee joined or left the company mid-week, eligibility must be determined based on whether the employment contract was maintained for the full week and the employee’s actual attendance.

In its first year of operation, 2025, the service handled a total of 117,000 consultations. According to the Ministry of Employment and Labor, 37.7% of the AI labor law consultation service was used during nights and weekends, and the time spent searching for information was reduced by 87.5% compared to using existing search portals. To improve the quality of responses, 173 practicing labor attorneys carefully refined the training data before it was provided.

The use of foreign-language consultations was also confirmed. Foreign-language inquiries accounted for 6.8% of the total, with Russian at 3.2%, Myanmar at 1.3%, and Uzbek at 0.5%. The Ministry of Employment and Labor plans to expand the service to include analysis of HR and labor documents, such as employment contracts, and integration with the Labor Portal’s case filing system. It also intends to broaden the scope of consultations to cover workplace harassment, industrial accident compensation procedures, and the Employment Permit System.

Source: Policy Briefing (korea.kr), All Policy Information, [https://www.korea.kr/news/policyNewsView.do?newsId=148962024&call_from=rsslink](https://www.korea.kr/news/policyNewsView.do?newsId=148962024&call_from=rsslink)